This Privacy Policy describes how FlowNova Solutions ("FlowNova," "we," "us," or "our") collects, uses, and protects information when you visit our website at flownovasolutions.com or engage with our services. By using our website, you agree to the practices described here.

FlowNova Solutions is a consulting studio based in Tulsa, Oklahoma, specializing in process improvement, workflow automation, app & experience design, and applied AI within the Microsoft Power Platform ecosystem.

Information You Provide

When you interact with FlowNova through our website forms, we may collect the following information:

• Contact Form: Name, email address, inquiry type, and message content
• Booking Form: Name, email address, company name (optional), session type, and any details you include in your message
• Client Engagements: Information you share during discovery calls, workshops, or project engagements as needed to deliver our services

Information Collected Automatically

Our website is hosted on GitHub Pages. When you visit, standard server logs may capture basic technical data such as your IP address, browser type, and pages visited.

We use Microsoft Clarity and Google Analytics to understand how visitors interact with our website. These tools may collect data including pages visited, time on site, clicks, scrolls, and mouse movements. Clarity may record anonymized session replays to help us improve the user experience. No passwords, payment details, or sensitive input field data are captured. This data is collected through cookies and similar technologies and is processed in aggregate form.

We use the information we collect for the following purposes:

• To respond to your inquiries and messages
• To schedule and conduct discovery calls and consulting sessions
• To deliver the services you've engaged us for
• To communicate project updates, deliverables, and follow-ups
• To improve our website and service offerings

We do not sell, rent, or share your personal information with third parties for marketing purposes. Your data is used solely to support our working relationship with you.

To operate our website and deliver our services, we use a limited number of third-party tools:

• GitHub Pages: Hosts our website. Subject to GitHub's Privacy Statement.
• Web3Forms: Processes form submissions from our contact and booking pages. Subject to Web3Forms' Privacy Policy.
• Google Tag Manager & Google Analytics: Manages analytics tags and collects anonymized website usage data to help us understand traffic patterns and improve our site. Subject to Google's Privacy Policy.
• Microsoft Clarity: Provides heatmaps and anonymized session recordings to help us understand how visitors navigate our site. No sensitive data is captured. Subject to Microsoft's Privacy Statement.

We carefully select tools that align with our standards for data handling and security. We do not integrate advertising networks, social media trackers, or retargeting pixels.

FlowNova does not set first-party cookies on our website. Our hosting provider (GitHub Pages) may use essential cookies required for site functionality and security. Additionally, our analytics tools — Google Analytics and Microsoft Clarity — use cookies to collect anonymized usage data. These cookies help us understand how visitors interact with our site and are not used for advertising, retargeting, or behavioral profiling. You can manage or disable cookies through your browser settings at any time.

We take reasonable measures to protect the information you share with us. Our website is served over HTTPS, and we use trusted third-party services that maintain their own security standards.

For client engagements, we follow professional best practices for data handling, including secure communication channels and access controls. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

You have the right to:

• Request access to any personal information we hold about you
• Request correction or deletion of your personal data
• Withdraw consent for future communications at any time
• Ask questions about how your data is handled

To exercise any of these rights, reach out to us through our contact page. We'll respond promptly and handle your request with care.

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal and regulatory reasons. When we make changes, we'll update the "Last updated" date at the top of this page. We encourage you to review this policy periodically.